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Trixys vinyl - help

About us

We are a couple of guys who run a record shop from home!

We sell records that are second hand that we dont play anymore or that we have duplicates of.

Our records

Most of our records are used/second hand.

some records have a plain black/white cover as the original cover was damaged/torn.

We try and list the record condition on the record info page, please check for clarification or contact us.

We photograph all our record sleeves that appear on the site so you can see their condition.

We will happily accept returns if you are not satisfied with the records condition when you get it (buyer pays return postage).

Some sleeves have price stickers on them or other labels which would damage the sleeve if we try and remove them so they have been left on.

Some records have a DJ reaction sheet inside too if you are lucky!

We are building the sound clips library but this takes a long time so not all records have sound clips.

If you dont see a play button on the record you are viewing, click the youtube logo to see if youtube has the track so you can hear it.

Finding records

There are several ways to find records on trixys vinyl.


1. Enter search terms at the top of any page and get results matching artist and title. We also search all the tracks on each record too!

2. Click artists on the menu bar to list all artists in the database

3. Click labels on the menu bar to see a list of labels in alphabetical order.

4. Trixys classics lists all records we think made an impact in dance music in their lifetime!

5. The Under £5 menu lists all records under five pounds. Grab a bargain!

Shopping cart

Your cart total is shown on all our pages at the top right of the screen.

You can add records to your cart by clicking on the orange add to cart button on the product info page.

If the button is not shown, its because the record is out of stock or not available (on someone elses order or in someone elses cart)

If you have signed up to our site, you can add the record to your wishlist (which you can view in your user area) and we will email you when its in stock again!

Records are kept in your cart for approx. 2 hours and then will go back into stock again. This is to ensure records are made available to others customers if you have not completed checkout and paid.

Hurry and check out as soon as possible to avoid missing out.

The cart works this way because unlike other large stores online, we only have one of each record available.

You can get a discount code to reduce your order total by sending us a record review, signing up, or we often send codes out at xmas and black friday!



You will get an email when you have paid for your items. You will also get paypal confirmation

Checkout as guest

You can checkout without signing up on our site to make things quicker!

You will get an email confirming you order, order accepted, payment received for shipping and order shipped.

Please note you will not be able to view your orders if you have checkout out as a guest even if you have used the same email address you registered with.

If you wish to view and print your order from your dashboard, please login before placing an order.

You can create an account using your preferred email by clicking the Login/register link on the top menu bar.

Checkout as a member

Log in with your account details before checking out to speed the checkout process up, we will fetch your account details and display them on the checkout page.

If you have already added items to your cart and log in at any point before checking out, we will copy your cart contents to your logged in account. If you wish to signup and create an account, you will have access to a dashboard in your account.

From the dashboard, you can view and print your orders, and see the status of your order: received, processing, payment received, shipping quoted, despatched. If you wish to view and print your order from your dashboard, please login before placing an order.

You can create an account using your preferred email by clicking the Login/register link on the top menu bar.

Paying for records

We use paypal as our payment gateway.

Your payment is secure with paypal.

When you are ready to checkout, click the paypal icon on the top right of the screen in the small cart window.

You will then taken to the shopping cart where you can view your order and remove records from your cart if you wish.

You will also get suggested records you may like based on your current cart contents here.

Click the yellow checkout button to start the checkout process.

You dont need to be a member to checkout - you can use the guest checkout (which is default if you are not logged in)

We ask for your email address to send you your order. We wont spam you or give your email out to third parties.

You will then be asked for your billing and delivery addresses (address step). Please be accurate here so we make sure you get your records.

If you incorrectly enter your address details or email address, contact us asap (using the contact link at the top of the page) and we can amend these details for you

You can add an order note if required i.e. "first floor flat" or "please send on 23 january". This will be read by us to help process your order.

If you have a coupon code, enter it in the box and we will calculate the discount on the next screen.

The next page (confirm step) shows your order total and estimated delivery date. Click the yellow paypal button to go to the paypal page to pay.

When you have paid, you will get an email from ourselves and paypal and will be returned back to our site.

Paying for records continued...

You may sign up at the end of the transaction if you wish or click login/register on the menu bar to sign up there. It's free and has benfits:
- Get special discount codes

- Create wishlists

- Write record reviews for other customer to see (the best reviews get featured status and may be used as the record description text!)

- Your own user area: view orders, reviews, wishlists, change delivery address and other useful options. We aim to despatch your records on the next working day. We will email you when we despatch.

Click the Where is my order? link at the bottom of any page to see the status of your order. Please note delivery charges are calculated as a separate process (see delivery details section)

Paying for postage

After you have paid for your records, you will get an email confirmation from paypal and ourselves.

We will then pack and weigh your records and send you an email quoting postage (if you are a member, you will get a reminder when you log in).

You can then pay for your postage with paypal - we will send you a link to do this.

When payment has been received, we will then ship your records.

We mostly ship same day if we receive payment before 1pm (GMT)

As we are only a small shop, we dont have the resources to pay for couriers so we have to manually weigh and quote postage as a separate process.

Delivery details

We send your records in hardbacked cardboard record mailers via first class signed for post with royal mail.

You can always track your delivery online or contact us if you dont get your records.

We always try and ship same day before 4pm if you have paid for records and shipping before then.

Returns

We accept returns as long as the record is in the condition your received it.

Please contact us for help on returning a record.

We are working on a returns module for our site

Record condition

Our vinyl is graded with the standard UK Record Collector Magazine grading system.

All items listed are UK release, standard black vinyl unless stated.

Covers and packaging are graded first, then the disc(s)... for example:

Ex- / Vg+ - (Cover / Disc)

Mint (M) The record itself is in brand new condition with no surface marks or deterioration in sound quality. The cover and any extra items such as the lyric sheet, booklet or poster are in perfect condition.

Excellent (Ex) The record shows some signs of having been played, but there is very little lessening in sound quality. The cover and packag­ing might have slight wear and/or creasing.

Very Good (Vg) The record has obviously been played many times, and may have slight deterioration in sound quality, noticeable sur­face marks and the occasional light scratch. Sleeve will have wear and tear, as expected for it's age.

Good (Gd) The record has been played so much that the sound quality has noticeably deteriorated, perhaps with some distortion and scratches. The cover and contents suffer from significant folding, scuffing of edges, discoloration, etc.

Members

If you order regularly and want us to keep in touch with you, become a member - its FREE!

Members benefits:

- Create wishlists - get emails when records are in stock.

- Orders dashboard - View your orders, wishlists, addresses, change password.

- Leave reviews - our favourite reviews get featured on the record info page! - Receive discount coupons!

- Rapid checkout option.

BROWSE GENRES CUSTOMER SERVICE CONTACT US

All (961)
breakbeat (11)
dance (65)
Drum And Bass (7)
electronic (27)
Funk (11)
Hard House (6)
Hip Hop (10)
House (310)
Oldskool (11)
Pop (19)
Prog House (6)
tech house (16)
Techno (38)
Trance (323)

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Email: sales@trixysvinyl.com
Whatsapp: 447498698266
Skype: sales@trixysvinyl.com

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